Troubleshooting
The
following problems may be encountered when designing your site using
Dreamweaver and Fireworks, with our templates. (This does not mean
that there is anything wrong with the templates themselves).
Wherever
possible we have provided a solution for the most common of these
problems. If you have any further suggestions, we'd love to
hear from you!
Problem:
I
want to change the 'company name'
in the Fireworks template (template.png) to reflect my own. But,
when I double click on it, the text editing box does not popup to
allow me to make the desired changes.
Solution:
In
some of the templates, the 'company
name' and 'slogan'
are grouped together. All you need to do is 'ungroup'
them. Place your mouse over the 'company
name' or 'slogan',
then right click and select 'ungroup'
from the dropdown box.
Also,
the 'company name' or
any other slice in the Fireworks template may be locked
rendering it uneditable. This can be resolved by 'unlocking'
the slice in the 'layers' panel.
Here's how:
Step
1 |
Firstly,
in Fireworks go to the 'windows'
menu at the top, choose 'layers'.
The 'layers panel'
will popup.
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Step
2 |
Choose
the appropriate slice you wish to unlock, then click on the
'lock' icon. The
correct icon should now display as a pencil.
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Problem:
When
I start to edit the the template in Fireworks, I get a prompt message
that informs me that certain fonts are missing.
Solution:
You
need to install the template fonts that are included in the template
zip file, to your main fonts folder. To install them, please
follow the instructions at this
link.

Problem:
When
I delete a complete dropdown menu from a link in a dreamweaver template
(dwt), one or two of the rollover effects don't work on 'mouseover',
when previewed in a browser.
Solution:
This
happens when subsequent Javascript coding has not been edited
correctly in the code view inspector, for that particular menu.
e.g.
Using
template 6 (the one we have
used on our site), let's say we want to delete the dropdown menu
from the 'products' link button
from the top navigation menu. Here's what you need to do:
Step
1 |
Open
the dwt template > select view
> then select code. Scroll up to function
fwLoadMenus(). The function will look like this:
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Step
2 |
Next,
delete the following highlighted
code in code view:
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Step
3 |
Immediately,
after you have deleted this code, modify the next line: fw_menu_1.writeMenus();
to
read: fw_menu_0.writeMenus();
You
have just replaced fw_menu_1 to
read fw_menu_0
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Step
4 |
Next,
scroll further down and delete
the following highlighted code:
The
actual code is: window.FW_showMenu(window.fw_menu_1,335,108);
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Step
5 |
Save
your dwt file and 'update'
all your other pages, when prompted. Remember to FTP your
modified templates and pages to your host server. |
When
deleting the dropdown menu from the 'services'
link button, all you need to do is follow the same step 1,
next, delete the following code: window.FW_showMenu(window.fw_menu_0,335,108);
(this code is located just one line above
the code highlighted in step 2).
Next,
modify: window.FW_showMenu(window.fw_menu_1,335,108);
to
read: window.FW_showMenu(window.fw_menu_0,335,108);
Once
you understand how this code manipulation works, you'll be able
to add or delete menus on any link buttons very easily.
If
you still have problems understanding this, contact us through our
contact
form. We'll delete or add a menu for you at no charge!
Just let us know which dropdown menu you want deleted.

Problem:
I
have placed images on my a page and I can't preview them in a browser
because the links to them are broken.
Solution:
This
usually occurs when the images or buttons are located in a directory
outside the root folder. To be able to Preview them in a
browser, make sure the images are placed in the images folder of
the root directory of your site.
Click
here to find out more solutions to broken
links in Dreamweaver Templates.

Problem:
My
web pages have images and text, but when I view them in later versions
of Netscape, they are distorted or out of alignment.
Solution:
This
happens because of a known bug in later versions of Netscape, especially
version 4.7. To correct this, you need to place the images
in a table for them to be viewed properly in Netscape.

Problem:
When
I upload my site the rollovers don't function.
Solution:
This
can occur for a number of reasons. You may have forgotten
to upload the javascript file
to your main htm documents folder of your host server. You
may have modified the javascript file
(we do not recommend this), which may cause it not being able to
function properly. You may have forgotten to upload the rollover
buttons or images to the appropriate 'images'
folder of your host server.

Problem:
When
I upload my site the text on my pages are set at default and not
the way I specified when designing them.
Solution:
The
CSS style sheet needs to be
uploaded to the same folder as your 'htm'
documents.

Problem:
Everytime
I try to insert meta-tags in
my pages using Dreamweaver and save the file, they would not show
up in the coding. Something is preventing me from doing this, what
can this be?
Solution:
You
have to add the following piece of code just below the title
tag. You need to add this
in the template and update
all your pages. Once you've updated the pages with
the new code you can start inserting the metatags. This time
it won't disappear :) The code is given below:
<!-- #BeginEditable "pagemetas"
-->
<META content="" name="Description">
<META content="" name="Keywords">
<!-- #EndEditable -->
The 'page metas' code should
come right below the 'title'
code. The final code will look like:
<!-- #BeginEditable "doctitle"
-->
<title>Untitled Document</title>
<!-- #EndEditable -->
<!-- #BeginEditable "pagemetas" -->
<META content="" name="Description">
<META content="" name="Keywords">
<!-- #EndEditable -->

Thats
it.
We also recommend the excellent Dreamweaver
forums out there. They are:
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