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Troubleshooting The following problems may be encountered when designing your site using Dreamweaver and Fireworks, with our templates. (This does not mean that there is anything wrong with the templates themselves). Wherever possible we have provided a solution for the most common of these problems. If you have any further suggestions, we'd love to hear from you! Problem: I want to change the 'company name' in the Fireworks template (template.png) to reflect my own. But, when I double click on it, the text editing box does not popup to allow me to make the desired changes. Solution: In some of the templates, the 'company name' and 'slogan' are grouped together. All you need to do is 'ungroup' them. Place your mouse over the 'company name' or 'slogan', then right click and select 'ungroup' from the dropdown box.
Also, the 'company name' or any other slice in the Fireworks template may be locked rendering it uneditable. This can be resolved by 'unlocking' the slice in the 'layers' panel. Here's how:
Step 1 | Firstly, in Fireworks go to the 'windows' menu at the top, choose 'layers'. The 'layers panel' will popup.
Step 2 | Choose the appropriate slice you wish to unlock, then click on the 'lock' icon. The correct icon should now display as a pencil.
Problem: When I start to edit the the template in Fireworks, I get a prompt message that informs me that certain fonts are missing. Solution: You need to install the template fonts that are included in the template zip file, to your main fonts folder. To install them, please follow the instructions at this link. Problem: When I delete a complete dropdown menu from a link in a dreamweaver template (dwt), one or two of the rollover effects don't work on 'mouseover', when previewed in a browser. Solution: This happens when subsequent Javascript coding has not been edited correctly in the code view inspector, for that particular menu. e.g. Using template 6 (the one we have used on our site), let's say we want to delete the dropdown menu from the 'products' link button from the top navigation menu. Here's what you need to do:
Step 1 | Open the dwt template > select view > then select code. Scroll up to function fwLoadMenus(). The function will look like this:
Step 2 | Next, delete the following highlighted code in code view:
Step 3 | Immediately, after you have deleted this code, modify the next line: fw_menu_1.writeMenus(); to read: fw_menu_0.writeMenus(); You have just replaced fw_menu_1 to read fw_menu_0
Step 4 | Next, scroll further down and delete the following highlighted code:
The actual code is: window.FW_showMenu(window.fw_menu_1,335,108);
Step 5 | Save your dwt file and 'update' all your other pages, when prompted. Remember to FTP your modified templates and pages to your host server.
When deleting the dropdown menu from the 'services' link button, all you need to do is follow the same step 1, next, delete the following code: window.FW_showMenu(window.fw_menu_0,335,108); (this code is located just one line above the code highlighted in step 2). Next, modify: window.FW_showMenu(window.fw_menu_1,335,108); to read: window.FW_showMenu(window.fw_menu_0,335,108); Once you understand how this code manipulation works, you'll be able to add or delete menus on any link buttons very easily. If you still have problems understanding this, contact us through our contact form. We'll delete or add a menu for you at no charge! Just let us know which dropdown menu you want deleted. Problem: I have placed images on my a page and I can't preview them in a browser because the links to them are broken. Solution: This usually occurs when the images or buttons are located in a directory outside the root folder. To be able to Preview them in a browser, make sure the images are placed in the images folder of the root directory of your site. Click here to find out more solutions to broken links in Dreamweaver Templates. Problem: My web pages have images and text, but when I view them in later versions of Netscape, they are distorted or out of alignment. Solution: This happens because of a known bug in later versions of Netscape, especially version 4.7. To correct this, you need to place the images in a table for them to be viewed properly in Netscape. Problem: When I upload my site the rollovers don't function. Solution: This can occur for a number of reasons. You may have forgotten to upload the javascript file to your main htm documents folder of your host server. You may have modified the javascript file (we do not recommend this), which may cause it not being able to function properly. You may have forgotten to upload the rollover buttons or images to the appropriate 'images' folder of your host server. Problem: When I upload my site the text on my pages are set at default and not the way I specified when designing them. Solution: The CSS style sheet needs to be uploaded to the same folder as your 'htm' documents. Problem: Everytime I try to insert meta-tags in my pages using Dreamweaver and save the file, they would not show up in the coding. Something is preventing me from doing this, what can this be? Solution: You have to add the following piece of code just below the title tag. You need to add this in the template and update all your pages. Once you've updated the pages with the new code you can start inserting the metatags. This time it won't disappear :) The code is given below: <!-- #BeginEditable "pagemetas" --> <META content="" name="Description"> <META content="" name="Keywords"> <!-- #EndEditable --> The 'page metas' code should come right below the 'title' code. The final code will look like: <!-- #BeginEditable "doctitle" --> <title>Untitled Document</title> <!-- #EndEditable --> <!-- #BeginEditable "pagemetas" --> <META content="" name="Description"> <META content="" name="Keywords"> <!-- #EndEditable --> Thats it. We also recommend the excellent Dreamweaver forums out there. They are:
| Macromedia site forum
| Tek-Tips
| Dwzone
| Lynda.com
| Google Dreamweaver forum